Terms & Conditions

Website forms, chat and email are for making enquiries only. An enquiry does not reserve a vehicle or confirm a booking. Discuss availability, your complete itinerary and the proposed quote, and obtain confirmation before relying on travel arrangements.

Ask about guide “from” prices and request a bespoke fixed quote for your itinerary. A guide starting price is not a quote for your particular journey. Give accurate dates, collection and destination addresses, passengers, luggage, additional stops and return requirements. Confirm what the quote includes and how waiting, parking or changes would be treated.

Pre-booked journeys are available 24/7. Last-minute requests are accepted subject to availability. Confirm a suitable vehicle for your passenger and luggage requirements; a model preference does not itself reserve that vehicle.

Card payments, bank transfer and corporate invoicing are accepted. Discuss billing details and the payment arrangements applicable to your booking.

Obtain these terms directly before accepting a booking. Changes to dates, route or passenger requirements need discussion and updated confirmation.

The supplied business information confirms local council licensing, enhanced DBS checks, hire and reward insurance and public liability insurance.

This page is a booking-information summary, not a substitute for the terms agreed with MGN Chauffeurs. Nothing here is intended to exclude rights provided by applicable law.